For hospitality & food
Reservations, reviews, and DMs, answered before the rush.
Guests ask about hours, menus, bookings and availability at exactly the moments you are slammed. EngageBeast answers instantly and on brand, and responds to every review fast, so service never costs you a booking or your reputation.
- Restaurants
- Hotels
- Cafes
- Bars
- Venues
Cancel anytime. No charge until day 7.
Jessica R. · ★★★★★
Best experience in years.
REPLIED · on brandMike T. · ★★★★★
Booked on the spot.
REPLIED · on brandAna P. · ★★★★☆
Loved the whole thing.
REPLIED · on brandDavid K. · ★★★★★
So easy to reach you.
REPLIED · on brandThe problem for you
The busiest hours are when the messages pile up.
Guests message about a table tonight, your hours, or whether you can fit a party of eight, right when the floor is full and nobody can pick up a phone. The booking goes to the place that answered.
Hospitality lives and dies on reviews. One unanswered bad review, or a wall of ignored good ones, moves your rating and your rank. Keeping up by hand during service is not realistic.
How EngageBeast solves it
Answer every guest, protect every review.
Instant guest answers
Hours, menus, availability and booking questions answered on brand in seconds, through the rush.
Reviews answered fast
Respond to every review quickly and on brand to lift your rating and local search.
Never miss a booking
Reservation and event inquiries are caught and answered even when the floor is full.
One voice, every venue
Consistent brand voice across locations, so every guest hears the same welcome.
- 7x
faster replies
- 24/7
coverage
- 11
channels live
- 100%
on-brand
@Mentions monitoring
When someone mentions you, you will know first.
Guests tag your food and your space in their stories and leave reviews. EngageBeast surfaces every story mention and review instantly so you can respond while the moment is hot and turn that attention into a return visit.
- STORY MENTIONS
- TAGS
- REVIEWS
Web Chat · website add-on
Answer diners and capture reservations instantly.
Answer menu, hours, and reservation questions instantly, and capture booking requests with the party size and time.
- Answers in your brand voice, from your real knowledge base
- Captures name, phone, email and preferred time, straight to your inbox
- Live human handoff whenever you want to jump in
We do, they are one of our most loved treatments. Happy to get you booked in. What day and time works best for your visit?
Fill tables, not inboxes.
Answer every guest and every review, even at peak. Start free, or book a demo.
Cancel anytime. No charge until day 7.